fromWarehouse is committed to providing each customer with a great standard of customer service.
Tax Policy
California state residents are subject to sales tax.
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30-day Money Back Guarantee

You are not 100% satisfied with an item you received? Whatever the reason is, you won't be stuck with an item you cannot use or you do not want.

We are proud to offer one of the best return policies in the online business. You may return your purchase for ANY REASON within 30 days of receipt for an exchange or a refund of the purchase price excluding our actual outbound shipping cost, no matter the item is free shipping or not. Shipping and handling charges, for returning the item, are the responsibility of the buyer.

Return Method:

Please include a copy of your order ID/number, and email with your return order. Please include a brief note if you have any additional information that you would like to provide.

It may take up to 7 business days to process your return after we receive your product.

All products MUST be returned 100% complete, and contain ALL original boxes, packing materials, plastic caps, contain all manuals, and other accessories/documentation provided by the manufacturer or FromWarehouse.Inc.

Please email include your original order ID/number, what product(s) you are returning, and your name.
Items must be returned within 30 days of receipt.
No Restocking Fee if item is returned within the 30 day period.
Items accepted for return after 30 days will be charged 15% restocking fee.
Actual outbound Shipping Charges can not be refunded.
Wrap the package carefully. All returned products must be in original condition and packaging, otherwise additional charges may be applied.
Return the product using your preferred shipping method to the address you are provided. This may be our main office or a distribution center.

We recommend shipping method with Tracking service for any returns. Save your return tracking number, and if possible, email it to us so that we can track the return. It is important that you save the tracking number and that you insure the return package in case there are any issues during transit.
Tel: 1(510)445-1689
Hours: 10am-5pm PST

Mailing Address:
1103 Fulton Pl
Unit B
Fremont, CA 94538